
The Help Desk is a single point of contact for all Âé¶¹Ö±²¥ technology-related services. We offer free support services to Âé¶¹Ö±²¥ students, faculty, and staff who need assistance with any of Âé¶¹Ö±²¥'s computing, network, and internet resources.
For non-technology related assistance, please contact the Call Center at 301-934-2251 or askme@csmd.edu.
Report Something Phishy
Be cautious of emails from unknown senders, check for common phishing indicators, and report any report suspected phishing or suspicious cyber activity to protect yourself and others.
Report Phishing
Tech Resources for your Success
Âé¶¹Ö±²¥ uses a number of tech services and platforms to streamline students’ experiences, from registering for classes and taking exams to staying connected with email and our campus apps.
Wi-Fi Connection Information
Network: Âé¶¹Ö±²¥-Wifi
Password: wireless@Âé¶¹Ö±²¥
Get in Touch
Hours of Operation
- Monday - Thursday: 7:30 a.m. – 8 p.m.
- Friday: 7:30 a.m. – 4:30 p.m.
- Saturday: 8 a.m. - 1 p.m.
- Sunday (email only): 8 a.m. - 1 p.m.
Location
La Plata Campus
Francis P. Chiaramonte, MD Center for Science and Technology (ST Building)
Room 103 ()
Contact Us
Live Chat
Email
help@csmd.edu
Phone
- 301-934-7740
- 301-934-2251 ext. 4357
- 240-725-5499 ext. 4357
- 443-550-6199 ext. 4357
- 301-870-3008 ext. 4357
Note: Please DO NOT use 301-934-4357 as a number to reach the Help Desk. This is NOT a direct dial number.
Upcoming Regular IT Maintenance
The Information Management Team will be performing routine scheduled system maintenance for the network, Colleague, and Microsoft in order to manage required patches and upgrades. The schedule is as follows:
- Colleague system maintenance will be from 8 a.m. until 12 p.m. on the following days: 8/24/25, 9/14/25, 9/21/25, 10/19/25, 10/26/25, 11/16/25, 11/23/25, 12/14/25, 12/21/25. During this period of time, Online Services (registration, billing, and more) will NOT be available.
- Network maintenance will occur weekly on Thursday nights from 10 p.m. until 2 a.m. It is unlikely that users will experience any downtime, but if there is an outage, it will be intermittent and short.